More attention should be paid to providing an orientation for new residents about items such as informing them about pushing a button for checking in each morning and the location of that button. I was embarassed to ask what button and where it was located when I received calls from a staff person because I did not check in. In general perhaps some kind of an orientation could be scheduled for the new residents regarding these types of things we should do.

Not at all

No suggestions as well rounded tour & Ann honored our time schedule.

schedule several at different times of the day, to see what is happening then. speak with care givers.

Regarding Question 5- I live in Delaware and won't have the opportunity to recommend Country Meadows to many people, but if I were still in Berks County, I would definitely recommend Country Meadows!

Maybe sit in on classes.

It was a pleasure having my mom (and my dad also years ago) reside at Country Meadows. I always felt confident that she was being taken care of well which was very reassuring and made it very worry-free. All of the staff on the Pathways floor was very kind, thoughtful, and helpful.

Very informative - no need to change

No suggestions. It was excellent

Maybe include some time for coffee in the dining room to have more time to experience the feel of our loved one's day.