When I turned in the keys and miscellaneous when vacating the apartment, I completed forms to have the final bill mailed to me since I was the Executor of the deceased's estate. Instead, they were mailed to another family member. I also completed your paperwork to have all future mail forwarded to my address. It has now been over 2 months and no one has received any of the mail. I would assume there were important medical and financial mailings that were thrown out by your organization. There is no excuse for handling confidential and necessary bills and statements in this manner.

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Move in day for my mother was very stressful. The staff did everything to ease the stress for my mom. The staff was very attentive to my mom's needs on move in.

Help to ensure consistency with meal times and tables. My mother was moved around quite a bit at the beginning which made for an unpleasant experience.

We are so happy that my mom was able to move into Country Meadows. Everyone was very welcoming.

I can't think of anything. Our experience was excellent.

The move in experience was excellent. However, I think it would be helpful to have a little more time to get moved in and settled before so many introductions were given to different aspects of living at Country Meadows. I realize some things need to be explained right away but maybe hold off on so many new introductions at once.

My mother really adapted well and actually called it home. I couldn’t have placed her in anything better! The staff was always helpful abd courteous.

Country Meadows staff was very kind to my family and went above and beyond to help while my mom was going through her end of life at Country Meadows.

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