I had to wait to be seen by the advisor for about 5-10 minutes with appointment but I was early too. The advisor asked about any issues I have with the Jeep and any services I need and gave me a time estimate. it was followed up by a text message I received approving recommended services. After that the advisor came by and gave me another time estimate. Overall the experience was smooth and the lounge where I waited was comfortable. If I have one thing to deduct is that I can get my Jeep services cheaper at another place locally. Thankfully I had a coupon for this service that saved me over $70. Otherwise I would have gone to another place that is more reasonable.

Customer Service was great, fast service. Detailed.

We had a lovely experience with our purchase. My husband and I are both in sales, so we appreciate good sales people. We received an excellent deal and Louis is amazing.

Maintenance service.

Great

Very nice. Answered all my questions. Thanks

Dropped off Jeep for 2 days to fix software issue. Took a while to diagnose but in the end worked out.

Aside from being at dealership from 10 am to 5 pm for oil change and new tires, my car is running fine. I put street tires on a 4x4 since my husband passed away and I don’t drive off road. The car drives entirely different with the street tires. I’m not complaining about the time spent there, everyone was friendly and sociable. I asked where the time clock was so I could punch in for the day. I was asked if I wanted anything to drink or eat but I was fine. I have been treated very well every time I go to Courtesy and feel your people have been very honest with me (being a woman). Andrew takes very good care of me and explains everything that is being done. Thank you Courtesy Jeep.

Great experience Carl was very knowledgeable and patient. He was able to answer all of my questions fluently

Ok experience. I thought the process took too long especially the financing part and I ended up paying cash due to the long wait and hassle. Not the experience I expected as someone with 840 credit.