Stephen was very professional and I believe tried his best to satisfy the issue. The problems that exist are systemic, and I do not believe reflect on him as a person. I’m driving a 5 year old, 77K mile, $75K truck, which has experienced consistent issues with the braking system for the last three years. No loaner vehicles is a huge problem. And it’s the Chrysler side, since the Kia does offer them. Secondly, the supply chain issues and the actual source of the brake system problem need to be addressed. It is absolutely unbelievable that it took 7 months to order the part, which did not fix the problem, so now I’m waiting again. To reiterate, this is not Stephen’s doing, he was only behind the desk when the part finally arrived.
Jon
•
Mar 15, 2023
5.0/5
5.0/5
Great
John
•
Mar 15, 2023
5.0/5
5.0/5
great service as always
Walter
•
Mar 14, 2023
4.0/5
4.0/5
I brought my truck in for a non-schulde tire replacement and it was done in a timely manner with great service
Gerald
•
Mar 14, 2023
4.0/5
4.0/5
Everything was taken care of. However, one of your techs left some kind of residue on the tire rims and front left fender.
Tempest
•
Mar 14, 2023
5.0/5
5.0/5
Clement was great to work with. My vehicle was repaired and ready as promised. Thank you, Clement.
Dennis
•
Mar 13, 2023
5.0/5
5.0/5
Jami was outstanding. She let me know the progress of my vehicle and answered all my questions.
N/a
•
Mar 13, 2023
5.0/5
5.0/5
Our vehicle was repaired quickly, with great communication from our service advisor Jami Carty. Thanks!
Stephen was very professional and I believe tried his best to satisfy the issue. The problems that exist are systemic, and I do not believe reflect on him as a person. I’m driving a 5 year old, 77K mile, $75K truck, which has experienced consistent issues with the braking system for the last three years. No loaner vehicles is a huge problem. And it’s the Chrysler side, since the Kia does offer them. Secondly, the supply chain issues and the actual source of the brake system problem need to be addressed. It is absolutely unbelievable that it took 7 months to order the part, which did not fix the problem, so now I’m waiting again. To reiterate, this is not Stephen’s doing, he was only behind the desk when the part finally arrived.
Jon
•
Mar 15, 2023
5.0/5
5.0/5
Great
John
•
Mar 15, 2023
5.0/5
5.0/5
great service as always
Walter
•
Mar 14, 2023
4.0/5
4.0/5
I brought my truck in for a non-schulde tire replacement and it was done in a timely manner with great service
Gerald
•
Mar 14, 2023
4.0/5
4.0/5
Everything was taken care of. However, one of your techs left some kind of residue on the tire rims and front left fender.
Tempest
•
Mar 14, 2023
5.0/5
5.0/5
Clement was great to work with. My vehicle was repaired and ready as promised. Thank you, Clement.
Dennis
•
Mar 13, 2023
5.0/5
5.0/5
Jami was outstanding. She let me know the progress of my vehicle and answered all my questions.
N/a
•
Mar 13, 2023
5.0/5
5.0/5
Our vehicle was repaired quickly, with great communication from our service advisor Jami Carty. Thanks!