Overall, great experience from Sales team (Rino, Tony). Not a pushing sales approach. Otherwise, I would have not purchased anything. Only surprise was not to be told upfront is that the 7yrs/100k miles guarantee is something being paid by myself ($3k), and not included with the purchase. It works like a Gap insurance. Not very happy with that. Besides that, I am happy with my Grand Cherokee Wk. Old model is a classic and feels like a traditional luxury Mid Size SUV (e.g., X3, Volvo XC60) and not a family car to carry a big family (e.g., Tahoe, Explorer, Navigator).

Xavier was a good salesman he helped out alot

Service was great. Did a good job.

Brandon, the Client rep and the staff did all they could to make the service experience great.Communicated well, provided shuttle service and a car to use until the vehicle was gixed

Went in for an oil change and tire rotation. In and out in a flash. Everyone was friendly and helpful. Thanks!

This is my third car from Courtesy Jeep, dealing with Josh Overstreet and Joey Barbosa was a pleasure.

Took vehicle in for 3 warranty repairs but only 2 were completed. Took a star off due to the missed repair concern, causing me to have to schedule a new service appointment.

Great customer service!!

Awesome!!

The service for my car was excellent and when I picked up my car it was clean. Our Service Tech Jamie Carty was excellent in keeping us informed about the parts needed to repair our car. The parts were out of stock so she had to locate someone who had the parts in stock and could ship to Courtesy. Was kept informed every step of the way until our car was ready for pick up. Just a note Jamie has been our service tech for 6 years and she is very dedicated to her job and ensuring that her customers are well taken care of. Don't want to lose her, dealt with many other service techs over my years of owning a car and she is one of the few good ones.