Brought my caravan in for service and i was taken care of quickly and professionally .
Earl
•
May 24, 2020
5.0/5
5.0/5
Good
Emmanuel
•
May 24, 2020
4.0/5
4.0/5
I came in for a power steering fluid change for my 2012 Town and Country. The fluid change service was done. When I asked the service advisor to check the the oil change package that I purchased on line with the Mopar corporation is visible in their system, he stated the it was not. I contacted Mopar Corp with their 800 number. The female agent told me that the plan I purchased on 21 Feb 2020 was OK. I called Courtesy Chrysler, Tampa and left a message for Brandon, service advisor to call me back but he never did. The next day, I drove back to Courtesy Chrysler to clear this issue. The service advisor checked into the system and was able to see that the oil change package was indeed in the system. My concern was that the service advisor should had taken more time in solving the problem than for the customer to contact Mopar Corp. In that way, it would eliminate the inconvenience for the customer to return to the service dealer to resolve this issue. Also, the service advisor did not return my call.
George
•
May 23, 2020
5.0/5
5.0/5
I received excellent service
Gary
•
May 23, 2020
5.0/5
5.0/5
No comment.
Nita
•
May 22, 2020
5.0/5
5.0/5
I came in for an oil change but didn’t have an appointment. They advised me that my wait would be long, but I chose to wait. However, they did get me out much sooner than I was advised and I was quite grateful for that!
Dante
•
May 22, 2020
5.0/5
5.0/5
Ralph did an excellent job taking car of me and find the right truck for me. He is the best guy to deal with.
Angella
•
May 20, 2020
5.0/5
5.0/5
The dealership was EXCELLENT to work with! Throughout my entire experience-From an inquiry to the actual sale, the communication and “courtesy” I received was great!
Daphney
•
May 19, 2020
5.0/5
5.0/5
Steve People was the one taking care of me and my car.He was really helpful and eased my mind that I would get my car back in good condition.I received a loner car and was on my way.Courtesy had to put in a new engine.Car is running good.That's why I keep coming to Courtesy for my car maintenance.I feel safe and know that my car is safe to drive my grandson in.Thank You Courtesy.Thank you Steve People. A Satisfied Customer, Daphney Jordan
Brought my caravan in for service and i was taken care of quickly and professionally .
Earl
•
May 24, 2020
5.0/5
5.0/5
Good
Emmanuel
•
May 24, 2020
4.0/5
4.0/5
I came in for a power steering fluid change for my 2012 Town and Country. The fluid change service was done. When I asked the service advisor to check the the oil change package that I purchased on line with the Mopar corporation is visible in their system, he stated the it was not. I contacted Mopar Corp with their 800 number. The female agent told me that the plan I purchased on 21 Feb 2020 was OK. I called Courtesy Chrysler, Tampa and left a message for Brandon, service advisor to call me back but he never did. The next day, I drove back to Courtesy Chrysler to clear this issue. The service advisor checked into the system and was able to see that the oil change package was indeed in the system. My concern was that the service advisor should had taken more time in solving the problem than for the customer to contact Mopar Corp. In that way, it would eliminate the inconvenience for the customer to return to the service dealer to resolve this issue. Also, the service advisor did not return my call.
George
•
May 23, 2020
5.0/5
5.0/5
I received excellent service
Gary
•
May 23, 2020
5.0/5
5.0/5
No comment.
Nita
•
May 22, 2020
5.0/5
5.0/5
I came in for an oil change but didn’t have an appointment. They advised me that my wait would be long, but I chose to wait. However, they did get me out much sooner than I was advised and I was quite grateful for that!
Dante
•
May 22, 2020
5.0/5
5.0/5
Ralph did an excellent job taking car of me and find the right truck for me. He is the best guy to deal with.
Angella
•
May 20, 2020
5.0/5
5.0/5
The dealership was EXCELLENT to work with! Throughout my entire experience-From an inquiry to the actual sale, the communication and “courtesy” I received was great!
Daphney
•
May 19, 2020
5.0/5
5.0/5
Steve People was the one taking care of me and my car.He was really helpful and eased my mind that I would get my car back in good condition.I received a loner car and was on my way.Courtesy had to put in a new engine.Car is running good.That's why I keep coming to Courtesy for my car maintenance.I feel safe and know that my car is safe to drive my grandson in.Thank You Courtesy.Thank you Steve People. A Satisfied Customer, Daphney Jordan