Fast and great service

Brian and Carl were great to work with. No pressure, just a great price and great service.

Jamie was very professional and she took care of my car very quickly and painless. I would recommend anyone that needs their car service to go to Courtesy Brandon Dodge.

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The issue with the transmission failing in my brand new car was very unsettling and upsetting. I truly wish it was within the first week so I could have return the vehicle as if only had 1100 miles on it. But that is not relevant to the service I received to correct the issue. While I wish that service was faster I was kept in the loop and provided a loaner car so I was still able to get around. It is never satisfying to have to bring your car into a shop for an extended period but Brandon made sure I was informed and taken care of.

I have no issue with the service but disappointed with the outcome. I bought my truck about 4 weeks ago and found my headlights have water. The service department stated the were not factory and would nit cover the expense to replace them. Since i bought a 100 percent no deductible warrantee i am less than pleased. Now I had to go buy new headlights at additional cost. My dissatisfaction is more with sales than service.

Great sales and service

Tatiana was very helpful in answering my questions about a recall on my Gladiator. She connected me with Jarley in the parts/service department. Jarley was very helpful as well. He ordered the part I needed, called and let me know that it had come in. Jarley set me up with a loaner because it was possible that the service may take a day or so. When I arrived at the service department, Jarley came out to meet me and informed me that my service provider would be Anthony and that everything was all set for my Gladiator’s service. Anthony was courteous and helpful as well and notified me when my vehicle was ready. This experience was smooth and stress free. Thank you to the professionals mentioned above and to others who may have been involved.

My service experience was good.

I had recalls they told me it would take all day so I used the shuttle to take me home. When my vehicle was ready they called and set me up for pick up service with the shuttle. Enjoyed not driving in 5 pm traffic.