it was quick and easy thru the whole process, from scheduling the appointment to check in to departure. the service adviser kept me informed on how the work was progressing. the waiting area was clean and the coffee bar was well stocked. pleasant employee's all around.
Angela
•
Nov 2, 2018
5.0/5
5.0/5
Took our vehicle to be fixed at another dealership And in the two weeks they had it they still hadn’t touched it. Took it to courtesy late on Saturday and we got it back Monday night.
Dean
•
Nov 2, 2018
5.0/5
5.0/5
Excellent service as always!
Velda
•
Nov 2, 2018
4.0/5
4.0/5
Please have the greeters meet your guests/customers as soon as they drive up. They should greet themselves. Open the car door. Ask how they can help them today, explain to the guests/customer they will inform their Service Representatives they are here for the appointment. Then either show them to the lobby where refreshments are waiting. And, or wait to the side for the shuttle concierge service will drop them off. Courtesy Dodge should provide Publix or Chicfila customer service. Not what the Hell I witnessed. Guests waiting around not sure where to go as the greeters talked about what they planned to wear for Halloween. It should be Customer focused. The Service Representative should follow the flow and see appointments first not random customer who just stopped by. It was chaotic! No order. I did like Cole as he finally brought some order to the situation. The shuttle service and repair is what made this a better experience.
David
•
Nov 2, 2018
5.0/5
5.0/5
Work performed in the time quoted.
Edna
•
Nov 2, 2018
5.0/5
5.0/5
Had a great experience. Joe was really patient with me and exceeded my expectations. I will be back in the future. They are awesome!
Elizabeth
•
Nov 2, 2018
5.0/5
5.0/5
Carl Johnson was very helpful and kind. I truly appreciate everyones help over at Courtesy Auto Group, I left with the car of my dreams.
Teresa
•
Nov 2, 2018
5.0/5
5.0/5
My experience was great. Stephen was courteous and helpful. He touched base while I was waiting so not too keep me hanging which is very important to me. I'll be back for future service.
Christine
•
Nov 2, 2018
5.0/5
5.0/5
Always excellent service from Savanah.
Richard
•
Nov 2, 2018
5.0/5
5.0/5
Mr. Vincent Cuffy who happened to help me with my purchase was extremely helpful throughout the whole 2 hour process, from test driving 3 cars and eventually helping me decide the right vehicle to placing the temp tags on my new vehicle. I couldn’t be more happy with Courtesy Jeep Dodge..
it was quick and easy thru the whole process, from scheduling the appointment to check in to departure. the service adviser kept me informed on how the work was progressing. the waiting area was clean and the coffee bar was well stocked. pleasant employee's all around.
Angela
•
Nov 2, 2018
5.0/5
5.0/5
Took our vehicle to be fixed at another dealership And in the two weeks they had it they still hadn’t touched it. Took it to courtesy late on Saturday and we got it back Monday night.
Dean
•
Nov 2, 2018
5.0/5
5.0/5
Excellent service as always!
Velda
•
Nov 2, 2018
4.0/5
4.0/5
Please have the greeters meet your guests/customers as soon as they drive up. They should greet themselves. Open the car door. Ask how they can help them today, explain to the guests/customer they will inform their Service Representatives they are here for the appointment. Then either show them to the lobby where refreshments are waiting. And, or wait to the side for the shuttle concierge service will drop them off. Courtesy Dodge should provide Publix or Chicfila customer service. Not what the Hell I witnessed. Guests waiting around not sure where to go as the greeters talked about what they planned to wear for Halloween. It should be Customer focused. The Service Representative should follow the flow and see appointments first not random customer who just stopped by. It was chaotic! No order. I did like Cole as he finally brought some order to the situation. The shuttle service and repair is what made this a better experience.
David
•
Nov 2, 2018
5.0/5
5.0/5
Work performed in the time quoted.
Edna
•
Nov 2, 2018
5.0/5
5.0/5
Had a great experience. Joe was really patient with me and exceeded my expectations. I will be back in the future. They are awesome!
Elizabeth
•
Nov 2, 2018
5.0/5
5.0/5
Carl Johnson was very helpful and kind. I truly appreciate everyones help over at Courtesy Auto Group, I left with the car of my dreams.
Teresa
•
Nov 2, 2018
5.0/5
5.0/5
My experience was great. Stephen was courteous and helpful. He touched base while I was waiting so not too keep me hanging which is very important to me. I'll be back for future service.
Christine
•
Nov 2, 2018
5.0/5
5.0/5
Always excellent service from Savanah.
Richard
•
Nov 2, 2018
5.0/5
5.0/5
Mr. Vincent Cuffy who happened to help me with my purchase was extremely helpful throughout the whole 2 hour process, from test driving 3 cars and eventually helping me decide the right vehicle to placing the temp tags on my new vehicle. I couldn’t be more happy with Courtesy Jeep Dodge..