The experience was phenomenal, the hospitality was awesome, the team was courteous and patient, walk you through their inventory of vehicles, no pressure no rush, very professional, definitely a five star dealership.

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Best service experience

I called on a Friday to inquire about a vehicle on the website and Louis Crespo answered. I wanted to make sure a few things; 1. that it was actually the price listed on the website and no hidden discounts that may not apply to me, 2. that it had the features I was looking for (as it only had 1 photo on website), 3. that I could be approved online before arrival. I live in Mobile, AL and have been looking close to home, but heard I may get a better deal out of town. I called other dealerships, and the prices were different than online or the "salesperson" that answered the phone wouldn't take any effort to help. If Louis wouldn't have answered the phone, I was at the point of ordering a car off Carvana because I couldn't bear to deal with another dealership. From the time I called to driving off the lot with my new car it was less than 24 hours. That included getting a quote, being approved for financing, booking a flight into Orlando, and signing all the paperwork. I was okay with buying a used, but Louis got me into a brand new Jeep Grand Cherokee and I could not be happier.

Great experience. David has been a pleasure to work with

The service rep was great.

Great interaction with costumer. Communication done right

Easey check in, Shuttle provided to work location, Quick Pick up, great communications and service.

Greeted promptly, service was great. Service Manager did an excellent job taking care of my needs and was very informative.

Overall the experience was pleasant. The time it took though was lengthy, we were at the dealership for about 4 hours.