Joe in the service department is always great to work with and is very responsive.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
It was amazing
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Everything was easy and straight to the point.
Anonymous
•
Sep 1, 2024
4.0/5
4.0/5
everything was great, Jacob was fantastic, but I got home and checked to see if the tires had been rotated. Nope, 4th time, two with Courtesy and two with Mavis, I had the tires marked this time, so I know. One tire loses air, and every 4-6 weeks I add air. That tire never moves after tire rotation, so I know they're not being rotated, this time I marked the tires ahead of service. As soon as I contacted Jacob, he said bring it back and he'll make sure the work is done. It added 2 hours to my day, after thinking wow that was a good experience with the dealer today. Overall, I was pleased with the service today, but I'm going to have to verify every item from now on. Jacob was great, your people are very busy and doubt they have the time to verify every item on every job order. For me it's how can I trust a service department to actually complete work that normally the average person would never know to look for. My 2021 low mileage 34K, Pacifica Hybrid Pinnacle will get traded in soon, a few months, sorry not at Courtesy. This was my second Pacifica Hybrid in a row, 2018 then 2021. They are a great car, but it's time to move on from Chrysler.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Loved the knowledge that Jarrett provided. He was engaging, funny, and professional.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
The people was very nice and helpful and give us a choice of the vehicle. We are looking for and help us to buy a vehicle.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Miguel H. my sales rep was very helpful. However wishes I could have gotten a lower rate in financing. But as far as everything else super happy with my Challenger Scat pack.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Excellent service all around.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Moe took good care of me and my family. We went to buy one new jeep for my daughter and end up buying a jeep and s challenger. Great service!!!
Joe in the service department is always great to work with and is very responsive.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
It was amazing
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Everything was easy and straight to the point.
Anonymous
•
Sep 1, 2024
4.0/5
4.0/5
everything was great, Jacob was fantastic, but I got home and checked to see if the tires had been rotated. Nope, 4th time, two with Courtesy and two with Mavis, I had the tires marked this time, so I know. One tire loses air, and every 4-6 weeks I add air. That tire never moves after tire rotation, so I know they're not being rotated, this time I marked the tires ahead of service. As soon as I contacted Jacob, he said bring it back and he'll make sure the work is done. It added 2 hours to my day, after thinking wow that was a good experience with the dealer today. Overall, I was pleased with the service today, but I'm going to have to verify every item from now on. Jacob was great, your people are very busy and doubt they have the time to verify every item on every job order. For me it's how can I trust a service department to actually complete work that normally the average person would never know to look for. My 2021 low mileage 34K, Pacifica Hybrid Pinnacle will get traded in soon, a few months, sorry not at Courtesy. This was my second Pacifica Hybrid in a row, 2018 then 2021. They are a great car, but it's time to move on from Chrysler.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Loved the knowledge that Jarrett provided. He was engaging, funny, and professional.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
The people was very nice and helpful and give us a choice of the vehicle. We are looking for and help us to buy a vehicle.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Miguel H. my sales rep was very helpful. However wishes I could have gotten a lower rate in financing. But as far as everything else super happy with my Challenger Scat pack.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Excellent service all around.
Anonymous
•
Sep 1, 2024
5.0/5
5.0/5
Moe took good care of me and my family. We went to buy one new jeep for my daughter and end up buying a jeep and s challenger. Great service!!!