Richard kept me informed about the parts arrival and the work was completed in the expected timeframe.

Took several trips but the issue seems to be resolved now

My experience was great! Better than I expected. There was not a lot of "back and forth" when purchasing my vehicle that typically happens at dealerships. I had to purchase my vehicle over 2 days due to children and time constraints, but I felt that everyone I dealt with understood that and never felt pressured to do anything that didn't fit into my schedule. Everyone made me feel comfortable, not rushed and pressured that typically comes along with dealerships.

Good

My wife and I visited to view a vehicle I was researching and looking to buy. It took about half an hour for the vehicle to be found. It was located with a dead battery. We waited another 3 hours before we were able to test drive the 2023 Jeep. During that time, my wife found a vehicle she liked and we made a decision to purchase both. Another 3.5 hours later, around 9:30ish, we completed our purchases.

Smooth and easy transactionThanks to the sales guy

Joe was great. He always keeps us well informed regarding our vehicle maintenance - is proactive in getting recalls completed and keeps us up to date on the status of repairs. I highly recommend working with him.

Jarrett was very helpful and patient!!!!

Our salesman Isaac was very attentive. He was learning, but it wasn't apparent. He sounded like a veteran. He will be good in his career and Courtesy seems like a great place to work.

It was great. My service advisor was Steven. Steven was professional and knowledgeable. Kept me updated.Scheduled my appointment quick and easy.