Everything was good except they didn't put a new sticker on my windshield so I would know when my next oil change should be.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Buena atención y respuestas de técnicos fue buena la esplicacion de los daños a corregir
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Jonathan and David were a pleasure to do business with. I would highly recommend Courtesy Hyundai
Anonymous
•
Oct 12, 2025
3.0/5
3.0/5
Overall the experience was good. My service advisor was great however, 3hrs and 15mins for a oil change alone no ture rotation or any other service I think was excessive. Also they went ahead and did a recall service which I was unaware of which was great. I think next time better communication of the progress of the service would be great.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
My experience was great, communication was effective. It was my first time and service was great and I was taken well care of. The staff attending to me was excellent and even communicated and was very kind.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
I went in for a routine maintenance check and Ethan was my service agent. I was greeted and I explained what the visit was for, was told it would take about an hour and a half and that was exactly how long it took. I received a text telling me that there was a question about the alignment, and when I went to speak with Ethan, he told me it was fine. It was just based on the mileage, which I appreciated greatly. The car was returned to me washed. It was a very good experience.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Friendly service
Anonymous
•
Oct 11, 2025
1.0/5
1.0/5
Every visit seems to get worse. My wife brought our car in at 8 a.m. and was told there was no shuttle service available. I left work to go pick her up. Yet, while she was standing there for me, another customer was told that Hyundai had arranged an Uber for them.By 5:30 p.m., my wife called to check on the car and was told it wasn’t finished — but that she needed to be there by 6 p.m. to pick it up. When she arrived, she was then told the car had actually been ready since 1 p.m. No phone call, no text message, no update, nothing.The lack of communication and consistency is really disappointing. It genuinely feels like customers with prepaid maintenance plans are treated as a lower priority, which is unacceptable. We paid for convenience and reliability, but each visit has been the opposite experience.
Anonymous
•
Oct 3, 2025
2.0/5
2.0/5
Un servicio post venta malo. La atención de los vendedores debería ser igual de cordial y amable después de comprar el carro, no interesa mucho cuan satisfecho estes con el carro, ni hay una intencion o interes al respecto, por el contrario una actitud de desinteres muy notable.
Anonymous
•
Oct 2, 2025
3.0/5
3.0/5
Had to wait a long time before I was told what was taking so long (after I had to ask).Had to replace an engine cooling fan and then I was told the cluster module was not working (was working when I bought it in) and I would have to bring it back. I have to make a appointment to come back.
Everything was good except they didn't put a new sticker on my windshield so I would know when my next oil change should be.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Buena atención y respuestas de técnicos fue buena la esplicacion de los daños a corregir
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Jonathan and David were a pleasure to do business with. I would highly recommend Courtesy Hyundai
Anonymous
•
Oct 12, 2025
3.0/5
3.0/5
Overall the experience was good. My service advisor was great however, 3hrs and 15mins for a oil change alone no ture rotation or any other service I think was excessive. Also they went ahead and did a recall service which I was unaware of which was great. I think next time better communication of the progress of the service would be great.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
My experience was great, communication was effective. It was my first time and service was great and I was taken well care of. The staff attending to me was excellent and even communicated and was very kind.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
I went in for a routine maintenance check and Ethan was my service agent. I was greeted and I explained what the visit was for, was told it would take about an hour and a half and that was exactly how long it took. I received a text telling me that there was a question about the alignment, and when I went to speak with Ethan, he told me it was fine. It was just based on the mileage, which I appreciated greatly. The car was returned to me washed. It was a very good experience.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Friendly service
Anonymous
•
Oct 11, 2025
1.0/5
1.0/5
Every visit seems to get worse. My wife brought our car in at 8 a.m. and was told there was no shuttle service available. I left work to go pick her up. Yet, while she was standing there for me, another customer was told that Hyundai had arranged an Uber for them.By 5:30 p.m., my wife called to check on the car and was told it wasn’t finished — but that she needed to be there by 6 p.m. to pick it up. When she arrived, she was then told the car had actually been ready since 1 p.m. No phone call, no text message, no update, nothing.The lack of communication and consistency is really disappointing. It genuinely feels like customers with prepaid maintenance plans are treated as a lower priority, which is unacceptable. We paid for convenience and reliability, but each visit has been the opposite experience.
Anonymous
•
Oct 3, 2025
2.0/5
2.0/5
Un servicio post venta malo. La atención de los vendedores debería ser igual de cordial y amable después de comprar el carro, no interesa mucho cuan satisfecho estes con el carro, ni hay una intencion o interes al respecto, por el contrario una actitud de desinteres muy notable.
Anonymous
•
Oct 2, 2025
3.0/5
3.0/5
Had to wait a long time before I was told what was taking so long (after I had to ask).Had to replace an engine cooling fan and then I was told the cluster module was not working (was working when I bought it in) and I would have to bring it back. I have to make a appointment to come back.