Came in to gwt a non functioning autohold button on my center console looked at. Was pleased with the service advisor, she even got my PM service done despite not having an appointment for it. The only two things preventing this from being 5 stars was that I don't appreciate being told that a clear mechanical failure of the button was my fauly from something getting in it, and that if it fails again it won't be warranty. Since there was nothing in it. The prior santa cruz I owned had the button fail due to something sticky getting in it, so I know the difference. The button mechanically ceased to operate correctly. I also really didn't like that my dash camera was unplugged. The dash camera has a constant power supply for 24/7 recording, and was professionally installed. It is there for my safety as well as the technician/dealer, and there was no reason for it to have been unplugged, and then even left unplugged, when I received my vehicle back. Otherwise I like your dealership. Its significantly better than where I bought my vehicle and had been getting it serviced, and the staff are significantly nicer and more considerate. I will return for future services on my santa cruz.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Scott was very helpful!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Got me in got me out quickly
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Negotiated everything ahead of time and was able to make a quick deal very professional and responsive.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Leased a new 2024 Sonata N-Line. Lucas was very helpful all throughout the process and checked in on my frequently to answer any questions I had.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Anthony Bueno was very professional and efficient.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Jordan provided me with excellent service. Thanks!!🙂
Came in to gwt a non functioning autohold button on my center console looked at. Was pleased with the service advisor, she even got my PM service done despite not having an appointment for it. The only two things preventing this from being 5 stars was that I don't appreciate being told that a clear mechanical failure of the button was my fauly from something getting in it, and that if it fails again it won't be warranty. Since there was nothing in it. The prior santa cruz I owned had the button fail due to something sticky getting in it, so I know the difference. The button mechanically ceased to operate correctly. I also really didn't like that my dash camera was unplugged. The dash camera has a constant power supply for 24/7 recording, and was professionally installed. It is there for my safety as well as the technician/dealer, and there was no reason for it to have been unplugged, and then even left unplugged, when I received my vehicle back. Otherwise I like your dealership. Its significantly better than where I bought my vehicle and had been getting it serviced, and the staff are significantly nicer and more considerate. I will return for future services on my santa cruz.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Scott was very helpful!
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Got me in got me out quickly
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Negotiated everything ahead of time and was able to make a quick deal very professional and responsive.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Leased a new 2024 Sonata N-Line. Lucas was very helpful all throughout the process and checked in on my frequently to answer any questions I had.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Anthony Bueno was very professional and efficient.
Anonymous
•
Feb 19, 2024
5.0/5
5.0/5
Jordan provided me with excellent service. Thanks!!🙂