Taz was great! Helped me get my first new car!

My experience was pleasant but it could have been a bit better. Bottom Line Up Front: My 1.4-year-old battery on my new car died (badly). After getting the free mobile service to jump-start my car, I was shown that it had 3.1 volts and 75 amps (it's supposed to be around 12.X V and 800 CCCA. Once jumped, I drove it around for +50 minutes and had it checked by Autozone (which showed driving it did nothing). Upon shutting the car off, it died. The next morning, another AAA response unit jump-started my car, the courteous rep showed me my battery was "way dead" so I took it to the dealership (similar output compared to day 1). Three professionals told me that my battery needed replacing. Without any communication whatsoever, I waited at the dealership for what I would guess to be 4+ hours. Only then, when the dealership was closing did I learn that my battery was fine. Because it had been trickle charged for 4 hours. I was told my warranty was worthless (my words) BUT I could have purchased a new battery for $500. So the bottom line is, I accepted that it was a good battery and it just took 5 hours to charge. I'm not greedy. And so far so good. Didn't spend $500, and after 4 days, it appears the Service Writer was correct. I just wished there was some communication to inform me what was the troubleshooting process.

My experience was comfortable. My son, husband and I had ample space to wait. Plenty of delicious coffee. Complementary Wi-FI was a life saver for my 7 year old. We did not have to wait too long. I was able to leave and go shopping and return smoothly. My advisor was very Courteous :) and even stayed in contact via text! That was amazing alone. Such a huge change from my first maintenance visit before.

Ben and the team took care of me and got me back on the road quickly

I really enjoyed my experience with Michael and Carl. Michael was very friendly and professional. He spent his time and effort to find what we wanted and showed me all the details to make me drive a new car comfortably. I highly recommend Michael and Tampa Genesis. There was no hidden fee or premium as well.

Our salesman, Taz was very easy going and friendly. We had a great experience purchasing our car with him.

PJ explained everything in detail and was very professional.

Best Hyundai dealer in Tampa. Moises was able to locate the Kona in the color I wanted and was able to fulfill any needs I had as a client. I was very satisfied to finally get my dream car. I would only buy from Courtesy Hyundai. Everyone there is very respectful and looks out for clients. Not a pushy environment. They made it very easy.

Your salesman was very nice the only thing is I was so excited that I left all the paperwork there and talked to salesman and he said he would get them and mail it to me as I live in Melbourne Beach I will be in trouble as I don’t even have registration for it please check on this as it is impossible to actually get through to anyone and leaving a message has not worked as no one has called back thank goodness I had salesman cell number but please mail me paperwork

We were welcomed and connected to my sales rep within a minute. Treated well. Given a tour and test drive