My experience was pleasant.

Staff very polite and my service was done fast even with me dropping my car off early.

Service Advisor Rolando took the time to focus on my needs. He recommeded a transmission service which was necessary and I did it. On pickup, Rolando was busy but the advisor staff acted as a team and another advisor stepped up to check me out. Great set of fine service advisors.

Good Service

Customer service timeliness of the visit was great.

Staff was friendly and helpful. My complaint was that in my online service request I clearly stated my need for transportation to and from the dealership. I did receive transportation home and when I requested a ride to pick up my vehicle I was told the dealership did not provide for transportation back. This was never communicated to me and should have been clearly stated up front. Very disappointing.

Sean was great to work with

Great service

I had an excellent experience with Jordan in the service department. I noticed a nail in my tire and Jordan squeezed me in the very next morning to replace the tire. He ordered my exact tire and had the car ready on time as promised! Jordan texted me updates all throughout the day keeping me posted on the status. Really appreciate all of his communication from start to finish! Highly recommend the service department at Courtesy Hyundai Tampa!!!

Took forever in finance dept. Tried to sell me all kinds of nonsense extras. Should be much more buyer friendly. Should only take 15 minutes with today's computers.