Our brand new Hyundai Kona N-Line's check engine light came on the day after we picked it up. A component in the coolant flow system had failed. Although the part required was not readily available (due to supply line problems resulting from Covid), our service advisor, Jordan Pate, went out of his way to assist us by running down the part so that we were back on the road way sooner than we anticipated. Your efforts were much appreciated Jordan. Thank you, M.B.
Prabin
•
Sep 11, 2021
5.0/5
5.0/5
Unlike my last visit, this time went so smooth probably because I was being handled by a real professional. Putting yourself in the Customer's shoes and addressing the concern makes a big difference from my professional experience as well. The agent truly deserves thumps up for his humility, patience, and most importantly cultural competency.
Abdul-hamid
•
Sep 7, 2021
5.0/5
5.0/5
Very thorough, meticulous and courteous.
Ted
•
Sep 6, 2021
5.0/5
5.0/5
My salesman (Moises Diaz) was great. He was informative, kind, and respectful.
Yolanda
•
Sep 6, 2021
5.0/5
5.0/5
Representative as well as service was excellent
John
•
Sep 5, 2021
5.0/5
5.0/5
Service rep Tim was amazing - attentive and tenacious with Service Plan to get job done!
Emily
•
Sep 3, 2021
5.0/5
5.0/5
Jordan always goes out of his way to make my experience great. I will always book with him!
Our brand new Hyundai Kona N-Line's check engine light came on the day after we picked it up. A component in the coolant flow system had failed. Although the part required was not readily available (due to supply line problems resulting from Covid), our service advisor, Jordan Pate, went out of his way to assist us by running down the part so that we were back on the road way sooner than we anticipated. Your efforts were much appreciated Jordan. Thank you, M.B.
Prabin
•
Sep 11, 2021
5.0/5
5.0/5
Unlike my last visit, this time went so smooth probably because I was being handled by a real professional. Putting yourself in the Customer's shoes and addressing the concern makes a big difference from my professional experience as well. The agent truly deserves thumps up for his humility, patience, and most importantly cultural competency.
Abdul-hamid
•
Sep 7, 2021
5.0/5
5.0/5
Very thorough, meticulous and courteous.
Ted
•
Sep 6, 2021
5.0/5
5.0/5
My salesman (Moises Diaz) was great. He was informative, kind, and respectful.
Yolanda
•
Sep 6, 2021
5.0/5
5.0/5
Representative as well as service was excellent
John
•
Sep 5, 2021
5.0/5
5.0/5
Service rep Tim was amazing - attentive and tenacious with Service Plan to get job done!
Emily
•
Sep 3, 2021
5.0/5
5.0/5
Jordan always goes out of his way to make my experience great. I will always book with him!