Buena

Comfortable with the attention of the dealer workers and happy with my new car

Great experience

My transmission went out on my 1year old Tucson. The dealership that I bought it from was very rude to me. So I went to Courtesy. Your name fits you. You have been very courteous to me, & supplied me with a loaner (which Wesley Chapel refused). It took 16 weeks for the transmission to come in. Everyone I spoke with, service, parts, and fleet, were very polite to me. My only complaint is that when I had to leave a message, no one returned my call except Rafael.

Oil Change and Tire rotation.

I came in for a routine maintenance and a campaign recall. Our service agent was courteous, knowledgeable, and direct to the point. The estimated time he indicated was also correct. He was also available, visible, and happy to answer questions or make changes during my entire time at the dealership. Great employee! I also noticed the dealership seems to be very well staffed. As soon as we got in, we were welcomed by a crew of helpers from the car door to the desk. Everything moved very fast and smoothly. Something that was impressive and convenient was the live feedback/service report where I can see a summary of things being done to my car with options and ways to pay online to speed up the process. That was great too.

Things went quick and smooth. Everyone I interacted with were friendly. Everything about the experience went very well

Una experiencia satisfactoria

This was one of the best car buying experiences I’ve ever had. The team I worked with were spectacular.

Carlos Ventura and staff took good care of me and made sure my vehicle was in excellent condition when I came back ro pick up my car.