It was fine -waiting area was comfortable and though i felt 3 hrs was a long time to look at tires I get it.

Very easy negotiation, and all paperwork went quickly.

It was a busy day and a long wait.

Battery was replaced on this visit.

My advisor Angie , was wonderful . I have an 88 year old mother at home I care for , and I'm reluctant to leave mom alone . Angie assured me if I had to leave they would help any way possible . I really am grateful .Russell Young

The service was very professional and done in a timely manner , although I was disappointed because I called the service dept 3 times to ask a question about some recall and NOBODY ever called me back.

great experience, the young lady helping me out did an excellent job. she was very nice and efficient. The service guys even did a bit of extra work for me attaching back a cowling underneath that was loose. very nice!

Excellent

Ashley always on top of ensuring service is prompt and our expectations met. Service team always thorough.

We had communicated with multiple dealers and we’re frankly frustrated. Previously we had communication with Courtesy Kia and written them off. Working with Eloy Mercedes made all the difference. When we left home to pickup the vehicle we knew what to expect and pricing was set. It actually was a very positive experience.Eloy is a talented individual with strong communication skills. Certainly a asset to Courtesy Kia. We enthusiastically recommend Eloy.