Very professional.

Great service adviser. Ashley

Ashley is always very helpful and informative. I really appreciate her keeping me updated on all services I need to keep my vehicle working at its best.

We had brought the car in for service after getting bad gas. Initially I was not happy with the level of service. However, our rep Erich did the right thing and got the car back to us a day earlier then expected. He also waived the fee to get the gas out of the car which was greatly appreciated.

Excellent and efficient

Great service

Everything went well at my service appointment. As always Jenny is excellent and assist and address all my questions and concerns during my visit at Kia Brandon ( 5 stars )

Very courteous and they know what they are doing.

This was my first time appointment for my 5009 scheduled maintenance and it was very nice to see that professionalism is still alive and well. From my initial drive into the service lane to the exit after the service was done. The service rep was very helpful and knowledgeable of the needed service to my vehicle and handled the check in in a excellent manner. He told me about the other amenities that was associated with service department and customer lounge. The only problem I have was the actual wait time for my vehicle service. It was approximately promise to take one and a half hours but it took more than two hours for a oil and filter change. That's not acceptable for such a minor detail .

Great customer service, looks like you have a life line KIA customer, waiting for KIA to start a truck line