Excellent service on my car during this visit. Service personnel were courteous and friendly. Only negative review I have is "contacting the service department." Whenever I called - no one ever answers the phone. I get a recording and leave a message. But then no one ever returns my call. This has happened more than once. I know it can get busy but it gets a bit annoying when I leave a message in the morning and still don't hear back from anyone by late afternoon and then have to call again and hope someone answers. On this recent visit when I dropped off my car - there were at least 4 employees in the service department and no customers except myself and the phone was ringing - yet no one try to answer it. Not good Kia. You need to come up with a better way of dealing with customers in your service department. I have been in various customer service related positions for over 30 years and this is one of the worst I have come across - sorry!

Ashley and Yariel did a great job keeping me informed and getting me back in my car. Thanks guys

JENNY M and Krista were awesome, took care of me and were very helpful, thank u

Treated respectfully. When they were unable to provide one of our requests they we're genuinely apologetic. It felt like the team member took it personally that he couldn't honor our request. We really felt appreciated as customers.

Excelente service as always!! Thank you, Leo for your kindness and professionalism.. Blessings

Very pleased with the service and employees were very nice and friendly.

Everything was very good

Great experience,professional and knowledgable staff. Very straight forward purchase process.I would recommend Courtesy without hesitation

Sale person was knowledgeable and friendly. Finance representative was professional

This is about the fifth or sixth time I have been to this location and as always they do a great job. The service advisor who is on. Every issue even with the car. Special thanks to Yariel.