horrible

N/a

Excellent service, Excellent service management.

You don’t put the vehicle through a wash you don’t refill the windshield washer liquid

Call me to discuss

I hate this dealership. I can’t wait until my lease is up.

I ended up having two nails in my tire that they’ve patched up for me, but because the weight was so long and I was there for four hours they waived the fees for me, which I was very grateful for.

My service person was very knowledgeable about my car and answered all my questionsTexted updates which I really appreciated. Also advised on ongoing maintenance

Just like clockwork.

I had an horrible service experience with an oil change and tire rotation that are covered with my Toyoguard Platinum coverage and this is the second time that my experience at the Brandon dealership was terrible. The Service Advisor had an attitude and was rude in front of me to another employee that as trying to help me determine how much time it would take to complete my service. He frustratingly shuffled papers on his desk and said he had 30 cars to deal with. That employee who I thought was helping me abruptly left with “no goodbye” or “this person will finish taking care of you”, and I was there alone to deal with the cranky advisor. I was considering purchasing a vehicle that I test drove, but would absolutely not move forward with a purchase from the Brandon location and hopefully I won’t need to use this location for service in the future.