I had really wanted a hybrid highlander. I reserved a Le version online but upon arriving really didn't like the trim level as I needed power passenger seat fir my arthritis. There was not another hybrid on the lot which I really wanted. David the car salesman said the gas version Hylander xle would be a good option with not much differennce in mpg. I drove it and liked it but I wish I would have stuck to my guns and held out for a hybrid version. After a week of driving I can already tell the mpg is a noteable difference. I've owned toyota hybrids in the past and shoudn't have allowed myself to be persuaded different.

positive . just minor delay getting vehicle back after service was done .

I had an amazing experience and David S was super helpful and got me exactly what I wanted.

Great

Service was performed in a reasonable time and there were no surprises on the bill. Had new tires installed and 4 wheel alignment. Time will tell how good the tires are.

It was an great experience and great service offered at showroom.

Mohamed Nasser was a great service advisor. He explained everything and also walked me to find my vehicle after service was done. He is very professional in the customer service field.

My sales rep Paul was absolutely amazing. He excelled at answering all my questions and making himself available when I was available. The finance team however was a troublesome experience. My initial finance paperwork was filed incorrectly, my name was incorrect on the paperwork. When trying to communicate with them to rectify the paper work I was getting inconsistent feedback and communication and my birthday was incorrect on the new paperwork. After tying to reach out to them multiple times, with no reply, I had to contact Paul to ensure my paperwork was filed properly. Also, I never received my vehicle registration tag sticker. This created a lot of extra work on my end and cost me valuable time.

Good service, got my car back in an hour.

The person who helped me at the service department, had a great attitude and good customer service.