Your Toyota rep Robert was awesome, no complaints great service.

My 2017 Toyota Corrolla did want to start the night before.. I got my vehicle started and called the dealer. The service advisor James Kim was very attentive and professional. He was very concerned & wanted to make the vehicle was running properly.

Courteous and professional! Our fourth vehicle purchase with this dealer.

My advisor was great, now someone change my radio station an also got grease all on my steering wheel that I did not like.

Good

The employees at Courtesy Toyota are very kind and helpful. I highly recommend their service department.

I had a great experience at Couresy Toyota. Tommy was great at fully explaining the features in my new vehicle as it was much for technologically advanced than my previous car. He took his time to answer all of my questions and make sure I left with exactly what I wanted. I love my new vehicle and would absolutely recommend heading their way if you’re in the market for a new vehicle!

My service advisor explained everything that needed fixing in detail and in a way a non mechanical person could understand. My wait time was short and he made everything easy for me. Truly great service today! Thank you

We have brought out vehicle purchases to Courtesy Toyota of Brandon over the past few years and think the world of the sales-staff; however, over the past few years we recognized a very large gap in care between Sales and Service. Our Service experiences, until most recently, have been less than stellar with obvious and admitted upsale techniques for service that was not necessary; receiving our vehicle with missing parts; and charges for work that should have been basic and standard. To say the least, our feeling was one of concern each time we rolled into the Service Department, to the point that we were considering taking our vehicle elsewhere for better quality and more consistent honest and professional care. We then met Zack Kelley, General Sales Manager, who has been bringing a higher level of quality to this dealership's Service Department, with the aim of re-unifying the operational consistency and communication of this dealership, with the goal of providing consistent high quality care throughout. Zack has taken a personal interest in our care and service. Our most recent service was coordinated by Zack who aligned us with a wonderfully helpful and caring Service Advisor, Angie, who helped to ensure my wife did not feel like she had to ensure that all 4 tires were still on our vehicle. We look forward to more visits that will help to instill the trust that had been lost by prior Service, and with Zack's direction, the consistency of our Sales Staff (Randy and Todd), and the refocused care of the Service Department, I believe this dealership is well on it's way to reviving the lost quality edge it once had. At the brink of our leaving this dealership, Zack has proven that there are wonderful people throughout this entire dealership that simply needed to come together under one mission; People First and Sales will Follow! We're eager to see all that Zack is able to accomplish at Courtesy Toyota of Brandon.

Came in at end of day without an appointment. Received immediate attention and then a very pleasant, efficient and professional technician discussed what I needed and all handled as usual, very well.