After a few weeks of trying to get people in to fix the issues, everything was done in a clean and timely manner. My only suggestion is to work on the transfer of timing and dates between the maintenance tracker (input) to the vendor. After everyone is on the same page, everything goes well.
Sandra
•
Mar 15, 2019
5.0/5
5.0/5
Staff is VERY helpful and understanding.
Rogena
•
Mar 15, 2019
5.0/5
5.0/5
I have a great landlord that is always well to work with me.
Andre
•
Mar 15, 2019
5.0/5
5.0/5
Maintenance did a great job every time I've needed them
Olivia
•
Feb 27, 2019
5.0/5
5.0/5
Annie is the best leasing agent I have ever dealt with! She has been extremely responsive and helpful every step of the way! She knew I had a weird schedule was still willing to talk me through things well after hours. She is truly dedicated to helping her tenants enjoy their moving process! Would highly recommend!
Anonymous
•
Feb 25, 2019
5.0/5
5.0/5
HORRIBLE! I tried to leave a low rating but it continually tells you there are not enough characters and won’t let you submit. No wonder all the feedback is positive since they have the feedback form rigged. Since my rent house has been managed by crestcore I can never get any good or quick response when I need help. I’m disabled, Senior and suffer from seizures. My kitchen and bath sinks, tub and toilet have all been backing up with water for days and all I can do is leave a message for maintenance and no one ever calls back. I can’t live like this, it’s unacceptable. Last time I had a water leak for months losing over 500 in water bills that I could not afford on my fixed income. A friend finally walked into the offfice in person and demanded help. Only then did they finally start to take action but it still took 2 more months to fix. I have other rental house issues that MLGW says need fixed, that I’ve called on and left messages weeks ago and still no one will call back. No matter what time you call during business hours you never reach a person to put in a work order for help. You only get the message system and they NEVER call you back.
Beverly
•
Feb 25, 2019
4.0/5
4.0/5
Great customer service and our home is perfect. Looking wto the years ahead.😊
After a few weeks of trying to get people in to fix the issues, everything was done in a clean and timely manner. My only suggestion is to work on the transfer of timing and dates between the maintenance tracker (input) to the vendor. After everyone is on the same page, everything goes well.
Sandra
•
Mar 15, 2019
5.0/5
5.0/5
Staff is VERY helpful and understanding.
Rogena
•
Mar 15, 2019
5.0/5
5.0/5
I have a great landlord that is always well to work with me.
Andre
•
Mar 15, 2019
5.0/5
5.0/5
Maintenance did a great job every time I've needed them
Olivia
•
Feb 27, 2019
5.0/5
5.0/5
Annie is the best leasing agent I have ever dealt with! She has been extremely responsive and helpful every step of the way! She knew I had a weird schedule was still willing to talk me through things well after hours. She is truly dedicated to helping her tenants enjoy their moving process! Would highly recommend!
Anonymous
•
Feb 25, 2019
5.0/5
5.0/5
HORRIBLE! I tried to leave a low rating but it continually tells you there are not enough characters and won’t let you submit. No wonder all the feedback is positive since they have the feedback form rigged. Since my rent house has been managed by crestcore I can never get any good or quick response when I need help. I’m disabled, Senior and suffer from seizures. My kitchen and bath sinks, tub and toilet have all been backing up with water for days and all I can do is leave a message for maintenance and no one ever calls back. I can’t live like this, it’s unacceptable. Last time I had a water leak for months losing over 500 in water bills that I could not afford on my fixed income. A friend finally walked into the offfice in person and demanded help. Only then did they finally start to take action but it still took 2 more months to fix. I have other rental house issues that MLGW says need fixed, that I’ve called on and left messages weeks ago and still no one will call back. No matter what time you call during business hours you never reach a person to put in a work order for help. You only get the message system and they NEVER call you back.
Beverly
•
Feb 25, 2019
4.0/5
4.0/5
Great customer service and our home is perfect. Looking wto the years ahead.😊