rent went up in a 482sq ft apartment with a ac unit in the wall

Maintenance technicians completed the work order the same day. Both technicians knew exactly what they were doing. Very nice and personable. They left my apartment clean. They did a walkthrough to check that everything on the work order was completed. Very impressed.

Repairs were made according to request

They did a good job

Did a great job

The maintenance man was knowledgeable and proficient. He was courteous. I will ask for him should I need other maintenance

Great experience, very quick and professional

My repair was completed the same day.

Very nice

I had trouble accessing the Resident Portal because my email address was initially entered incorrectly and after contacting the office to correct it, the site told me I needed to verify my email address (the email was sent to the incorrect email address) and upon clicking the “Re-send verification email” button and entering the correct address, it said there was no account on file with that email address—presumably because it hadn’t been verified which put me in a loop. I was able to sign into the Rent Cafe app instead and that had everything I needed. The resident portal just seems to have some back-end bugs that need fixing.