My sister has dementia and I took her to this practice where I have been a patient for over 15 years, for an assessment. The staff were so caring and patient, and spent time figuring what would work for examing my sister.
Verified User
•
Apr 28, 2026
4.0/5
4.0/5
Had to wait for over a month for my first one then another month for the next one
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Trying to make my next appointment 6 months out and I can’t get in until 8 months. Super frustrating to not be able to schedule out at the 6 month timeline since that’s what my insurance pays.
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
You are booked until November for cleaning. I am not opposed to waiting that long since I need a deep cleaning that will take two visits.
Verified User
•
Apr 22, 2026
4.0/5
4.0/5
There needs to be improvement on getting patients in for routine cleanings closer to every 6 months than currently is, even if that means putting a hold on accepting new/unrelated patients. When scheduling the next cleaning for my son at his appointment last week, the soonest appointment was 8 months and 3 weeks after his appointment on April 16 (we were not picky about dates/times and didn't need multiple family appointments together). ADA recommendation is at least 2x/year!
Verified User
•
Apr 17, 2026
Very friendly and attentive
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
I have been there several times. Dr cross has been sooo kind and made me a partial .I had 3 made prior to that at a dentist office in Christiansburg.Brooke Melanie has helped. Me alot.This past monday l had a very pleasant young lady that cleaned my teeth. All of them get a. 5 star.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
The hygienist was thorough and gentle.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Jillian is the best dental hygienist I have ever dealt with!!!! Please never let her go, its because of her and Dr Cross that I come there!!!! 100% best in the world
Verified User
•
Apr 7, 2026
5.0/5
5.0/5
Madison did a great job cleaning my teeth I would request her to clean my teeth again, she was very thorough and friendly 😁
My sister has dementia and I took her to this practice where I have been a patient for over 15 years, for an assessment. The staff were so caring and patient, and spent time figuring what would work for examing my sister.
Verified User
•
Apr 28, 2026
4.0/5
4.0/5
Had to wait for over a month for my first one then another month for the next one
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Trying to make my next appointment 6 months out and I can’t get in until 8 months. Super frustrating to not be able to schedule out at the 6 month timeline since that’s what my insurance pays.
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
You are booked until November for cleaning. I am not opposed to waiting that long since I need a deep cleaning that will take two visits.
Verified User
•
Apr 22, 2026
4.0/5
4.0/5
There needs to be improvement on getting patients in for routine cleanings closer to every 6 months than currently is, even if that means putting a hold on accepting new/unrelated patients. When scheduling the next cleaning for my son at his appointment last week, the soonest appointment was 8 months and 3 weeks after his appointment on April 16 (we were not picky about dates/times and didn't need multiple family appointments together). ADA recommendation is at least 2x/year!
Verified User
•
Apr 17, 2026
Very friendly and attentive
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
I have been there several times. Dr cross has been sooo kind and made me a partial .I had 3 made prior to that at a dentist office in Christiansburg.Brooke Melanie has helped. Me alot.This past monday l had a very pleasant young lady that cleaned my teeth. All of them get a. 5 star.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
The hygienist was thorough and gentle.
Verified User
•
Apr 14, 2026
5.0/5
5.0/5
Jillian is the best dental hygienist I have ever dealt with!!!! Please never let her go, its because of her and Dr Cross that I come there!!!! 100% best in the world
Verified User
•
Apr 7, 2026
5.0/5
5.0/5
Madison did a great job cleaning my teeth I would request her to clean my teeth again, she was very thorough and friendly 😁