I experienced a very unpleasant experience of having a "Check Transmission" light pop on while driving down I-85, in rural Virginia - south of Richmond. As I Googled this warning light - the recommendation from Acura is to stop driving the car as quickly as possible. Luckily, I came upon and pulled over into a state rest area in Dinwiddie VA. I called Crown Acura to see, if I had this car towed to their dealership, could they work me in (this was a Friday afternoon). I ended up speaking to Service Advisor Chris Young. Chris assured me that he could get the car in, and to put it on a scope to see what the problem really was. To his word, Chris worked me in quickly, and they determined that it was a known Acura issue with the Torque Converter. I was assured I could drive the car safely - even if the light reappeared (which it did). I was able to make it back home safely - and was able to get the car over the Hendrick Acura in Charlotte - where they have replaced the TC. Chris's reaction to my stress was terrific and greatly appreciated. I would high recommend doing business with Crown Acura service - based on my experience with Chris Young. He deserves a pay raise! Tim McCulla Wesley Chapel NC

Chris was fantastic! Thank you for your excellent service!

Willy was absolutely amazing! He was extremely professional and helpful!

Perfect.

Alton got me in and out. He told me my service would be about 2 hours and I was out there in 1 hour 15 mins.

Sales manager Anthony is fantastic

My Acura was serviced per requirements and in a timely manner.

Easy scheduling, fast prompt service, nice new waiting area - though I miss the hot water dispenser for my hot tea!

Very pleased with service provided

Fast turnaround on service for my TLX.