Crown Acura in Richmond VA offers exceptional service. Always goes above & beyond. Thank you David Burkes big times & Josh Alford.
Pisith
•
Dec 11, 2024
5.0/5
5.0/5
Chris Wren did an excellent job! He answered all my questions, and I don’t even need to visit the DMV—they can transfer my plate from the old car to the new one. It’s incredibly convenient and a great time-saver!
Eddie
•
Dec 10, 2024
5.0/5
5.0/5
Chris was awesome
Arunavalli
•
Dec 8, 2024
5.0/5
5.0/5
Well received with a warm smile & explained the servicing options and results of multi point check
Vernee
•
Dec 8, 2024
5.0/5
5.0/5
Very professional
Ngoc
•
Dec 7, 2024
5.0/5
5.0/5
Service Advisor Willy Alford helped me to reschedule my appointment. Mr. Alford also helped to order parts for a recall of a defective fuel pump on my 2019 MDX. ALL other service advisors at Crown and Pohanka Acura simply told me they DON'T have the parts for the recall.
John
•
Dec 7, 2024
5.0/5
5.0/5
The service was excellent!
Juan
•
Dec 6, 2024
5.0/5
5.0/5
Alton is great. He met me as soon as I arrived, heard knew what needed to be done to my car and told me exactly how long it would take for the work to be completed. He is friendly and very knowledgeable. I can’t ask for more.
Elaine
•
Dec 5, 2024
5.0/5
5.0/5
Excellent!!
Beth
•
Dec 4, 2024
5.0/5
5.0/5
Chris in service went over and beyond to help me with my MDX. This was my first time in your service department and I was very impressed with the communication, care, knowledge, and professsionalism!
Crown Acura in Richmond VA offers exceptional service. Always goes above & beyond. Thank you David Burkes big times & Josh Alford.
Pisith
•
Dec 11, 2024
5.0/5
5.0/5
Chris Wren did an excellent job! He answered all my questions, and I don’t even need to visit the DMV—they can transfer my plate from the old car to the new one. It’s incredibly convenient and a great time-saver!
Eddie
•
Dec 10, 2024
5.0/5
5.0/5
Chris was awesome
Arunavalli
•
Dec 8, 2024
5.0/5
5.0/5
Well received with a warm smile & explained the servicing options and results of multi point check
Vernee
•
Dec 8, 2024
5.0/5
5.0/5
Very professional
Ngoc
•
Dec 7, 2024
5.0/5
5.0/5
Service Advisor Willy Alford helped me to reschedule my appointment. Mr. Alford also helped to order parts for a recall of a defective fuel pump on my 2019 MDX. ALL other service advisors at Crown and Pohanka Acura simply told me they DON'T have the parts for the recall.
John
•
Dec 7, 2024
5.0/5
5.0/5
The service was excellent!
Juan
•
Dec 6, 2024
5.0/5
5.0/5
Alton is great. He met me as soon as I arrived, heard knew what needed to be done to my car and told me exactly how long it would take for the work to be completed. He is friendly and very knowledgeable. I can’t ask for more.
Elaine
•
Dec 5, 2024
5.0/5
5.0/5
Excellent!!
Beth
•
Dec 4, 2024
5.0/5
5.0/5
Chris in service went over and beyond to help me with my MDX. This was my first time in your service department and I was very impressed with the communication, care, knowledge, and professsionalism!