it was just an oil change. easy and quick

excellent service

good

Crown Acura of Richmond staff - Wes - expertly guided us through the purchasing process.The Crown process is an old school, paper process. (My previous purchase was all electronic, fewer signatures, and less time consuming. My only issues is the negotiated purchase price was $24.4K in the finance room, the price was $24.6K. It was attributed to cost difference between NC and Virgina. When I received and accepted the $24.4K price, Crown staff was well aware I am a resident of NC. It was an error on staff's part and Crown should have absorbed the cost.

my service advisor, mike mereu was wonderful as usual. he booked me an appointment right away and explained what needed to be done. professional as always.

First service, and was done in a timely fashion and professional manner.Was convenient with the Acura App.

great experience. problem solved in a timely and professional manner

5

alton is awesome and i appreciate his responsiveness and helpfulness.

good service from alton. no more battery issues. still smells like oil burning and smokes a little after a drive.