i received excellent service from mike mereu. when we first talked and i found out the issue with my drivers door cylinder he was quick to size up the required parts needed and ordered them with my approval.every step of the way mike owned the issue and repair. he quoted me the price and final number was just as he told me.mike should be rewarded for his understanding of outstanding customer service. i haven't found this type of service too often. i will not hesitate to come back to crown acura.
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
Fantastic service, as always. I was very happy that I could get a loaner vehicle, once the problem with mine was determined. I appreciate their flexibility to do so.
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
service was excellent as always!! alton is awesome. technician completed the work in a timely manner. waiting room was clean. snacks and beverages were well stocked.
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
all went as expected
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
very good experience
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
i always receive outstanding service on my vehicle. my service advisor, mike mereu, is the best i have ever had to assist me on maintaining and advising on my vehicles. he was my advisor when i purchased my first acura in 2007 and also for my current acura. he is very knowledgeable and professional in all actions relating to my vehicles maintenance. i trust him completely when he advises me. he has never failed me in doing the right thing.he is a great asset to your dealership and reflects positively for the company.
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
one word excellent. thank you chris for calming me down on the tire issue. as you say and stand behind your word we will do what we can to resolve it
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
excellent and speedy service
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
excellent
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
willy was attentive and addressed all of our concerns.
i received excellent service from mike mereu. when we first talked and i found out the issue with my drivers door cylinder he was quick to size up the required parts needed and ordered them with my approval.every step of the way mike owned the issue and repair. he quoted me the price and final number was just as he told me.mike should be rewarded for his understanding of outstanding customer service. i haven't found this type of service too often. i will not hesitate to come back to crown acura.
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
Fantastic service, as always. I was very happy that I could get a loaner vehicle, once the problem with mine was determined. I appreciate their flexibility to do so.
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
service was excellent as always!! alton is awesome. technician completed the work in a timely manner. waiting room was clean. snacks and beverages were well stocked.
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
all went as expected
Anonymous
•
Oct 12, 2023
5.0/5
5.0/5
very good experience
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
i always receive outstanding service on my vehicle. my service advisor, mike mereu, is the best i have ever had to assist me on maintaining and advising on my vehicles. he was my advisor when i purchased my first acura in 2007 and also for my current acura. he is very knowledgeable and professional in all actions relating to my vehicles maintenance. i trust him completely when he advises me. he has never failed me in doing the right thing.he is a great asset to your dealership and reflects positively for the company.
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
one word excellent. thank you chris for calming me down on the tire issue. as you say and stand behind your word we will do what we can to resolve it
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
excellent and speedy service
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
excellent
Anonymous
•
Oct 11, 2023
5.0/5
5.0/5
willy was attentive and addressed all of our concerns.