Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
We are new to the area and found a older Subaru - 1 owner - and very clean - the tram at Crown was easy to work with and helped us with a smae day purchase.

5.0/5
5.0 /5
We enjoyed getting to know D. on a personal level as well as a good salesman..with his knowledge and smile, he help us set up gadgets, we got the new vehicle we desired..thank u Acura!!

5.0/5
5.0 /5
excellent service from alton

5.0/5
5.0 /5
alton was amazing. very professional, informative and stayed in communication with me about my car with status throughout the day. he had a great personality and repour with me as a customer.

5.0/5
5.0 /5
i was very pleased with the pleasant and kind customer service representative who set up my service appointment for the following day. that call was quickly followed by a call from the general mgr matt perry who wanted to ensure the i was being taken care of and he authorized an additional service that could not be confirmed by the customer service representative.alton, the service advisor, was also very responsive and accommodating. i was very satisfied with the service rendered.alton, the service rep also was

5.0/5
5.0 /5
It was very easy to make an appointment and to get updates on the service throughout the day.

4.0/5
4.0 /5
everyone was friendly and professional but there was a mix up in the paperwork that made us have to revisit

5.0/5
5.0 /5
Everytime I come to the dealer I receive a warm welcome and have a positive interaction with someone who not only attends to my needs but does so with a smile.

5.0/5
5.0 /5
very personable and maintenance performed on the schedule as indicated up front

5.0/5
5.0 /5
willie did a great communicating with me through the service. my car was serviced as requested and the clear coat sealant/cleaning/vacuum made my car sparkle!many thanks.