Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
both matt and dave were very helpful to choose my car

5.0/5
5.0 /5
chris was waiting when i got there and took my car straight in. it was ready by the promised time. no extra repairs or cost .

5.0/5
5.0 /5
service was prompt and good.

4.0/5
4.0 /5
the experience was fine, my representative was very informative and i appreciate the pictures and explanations- but i'm not allen. i'm melissa. it's annoying to me that the phone numbers on file don't correspond to the people who own the car. the person i worked with asked for the best number to reach me (melissa) and i gave him my number. then my husband (who was at work- not the one in the lobby of acura) got a text about the car. i received a text to ask about my experience today and it's addressed to my husband. just some insight to make the experience better in my opinion.

5.0/5
5.0 /5
it was a pleasant experience

5.0/5
5.0 /5
great customer service, didn't take long, waiting area had all the amenities, skilled trustworthy technicians !

5.0/5
5.0 /5
great experience.

5.0/5
5.0 /5
shaun was great. i was not easy to deal with...particular in what i was looking for. she was very responsive and did not pressure. matt is top notch. as was other staff folks.

5.0/5
5.0 /5
awesome

5.0/5
5.0 /5
chris and his team provide responsive customer service