Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
great experience got me in out in a timely fashion with no problems.

5.0/5
5.0 /5
I was notified of what was needed to fix my car and could follow along with progress. I am pleased with the work done on my car and the customer service I received from my service advisor.

5.0/5
5.0 /5
The management team went the extra mile to insure that my purchase was made possible.

5.0/5
5.0 /5
great customer service

5.0/5
5.0 /5
great customer service

5.0/5
5.0 /5
responsibility

5.0/5
5.0 /5
my service representative was polite, gave an excellent and informative description of what needed to be done

5.0/5
5.0 /5
chris was great

5.0/5
5.0 /5
Everyone I spoke with in regards to my choosing a vehicle was very professional and pleasant to work with. I really appreciate all the knowledge Shaun Chapman demonstrated in talking with me about the vehicle and all its features once I decided which vehicle to purchase. Shaun is a wonderful salesperson to work with. She was very professional, pleasant, knowledgeable, and demonstrated a unique knowledge of vehicles. Kevin explained the financial side of the purchase, and he gave good advice and was very knowledgeable and professional in advising what I might want to get in respect to maintenance, etc.

4.0/5
4.0 /5
my experience was alright, i noticed the price of the oil change had went up higher than before.