Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
4.0/5
4.0 /5
the customer service representative's were great. so far all the actual maintenance and work done seems great. there is a small rattle that has happened 2 times since i got the vehicle back. i'm not sure if it'll go away or if i'll need to get it looked at. also this is a small issue but when i picked up the car it wasn't very clean. your company usually does a good job with the curtesy wash but this time it wasn't done well which was slightly disappointing.

5.0/5
5.0 /5
it was seamless and everyone is so friendly and helpful

5.0/5
5.0 /5
polite, work done ahead of schedule.

5.0/5
5.0 /5
the person who worked with me were nice .. however all of my issues weren't resolved but the person was nice

5.0/5
5.0 /5
everything was quick and easy from the initial internet inquire to financing

5.0/5
5.0 /5
good experience as always. professional and attentive staff.

5.0/5
5.0 /5
great experience

5.0/5
5.0 /5
excellent customer service from beginning to end

5.0/5
5.0 /5
it was quick and convenient. no pressure to do anything outside of what the maintenance code identified as needing to be serviced

5.0/5
5.0 /5
mike, service representative was very helpful to get my issue resolved