My service agent William was very friendly and professional. It’s nice to feel comfortable when taking a car in for service.

service was impeccable! easy to schedule, performed quickly, alton was friendly and knowledgeable. whole experience was excellent!

my cars battery died unexpectedly and i was able to schedule a diagnostic test and get a replacement battery the same day

pleasant service advisors and speedy service time.

friendly and quick

outstanding... i'm satisfied with the service and care

great. liked the service advisor

check in was seemless, cost and time to complete estimates were provided and both were accurate. as always staff was friendly and attentive.

here is what i posted on a facebook acura tlx page:shout out to crown acura of richmond va. yesterday as we were traveling back home to pennsylvania from a visit to our daughters in north carolina it occurred to me we might be able to fit in the starter update recall on our way through. sure enough they did it! even recommended a great lunch spot close by and when i came back found a freshly washed car with recall completed. huge help as our closest dealer is nearly two hours away.thanks alton!

great service