Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
it was excellent

5.0/5
5.0 /5
it was a good one

5.0/5
5.0 /5
my appointment was easily made. my car was well serviced, completed on time and washed for me.throughout,my service rep, chris, kept me totally informed. i will continue to use crowne for service as i have for 10 years!

5.0/5
5.0 /5
mike was very efficient and explained everything that was being done. car was ready on time and had a wash as well!

5.0/5
5.0 /5
i got there at 730. they change my oil and rotated my tires. that took about 2 hours

5.0/5
5.0 /5
quick service, pleasant reps and great customer service. i hope none of that ever changes.

5.0/5
5.0 /5
Dave, Matt & Josh were all extremely helpful through the entire process, staying in close communication & helping us solve any problems that came up along the way. They really helped to make the purchase feel special.We were extremely disappointed when we sat down to buy a car that was on the lot and Anthony said hold on a minute & called another customer to offer it to them instead. Because of this we were not able to get the car we actually wanted. Thank you to Dave & Matt for apologizing to us in this situation, sympathizing with us and still working so closely with us.

5.0/5
5.0 /5
everyone was timely and very satisfied

5.0/5
5.0 /5
great people. fast service.

5.0/5
5.0 /5
mike mereau always provides excellent service. hes honest and straightforward and communicates throughout the service