as usual, chris arnold did a wonderful job. called me to inform me of changes and provided good explanation. i enjoy working with him!
Anonymous
•
May 12, 2022
5.0/5
5.0/5
Had a wonderful transaction with Crown Acura of Richmond.
Anonymous
•
May 12, 2022
5.0/5
5.0/5
friendly, efficient, good service
Anonymous
•
May 12, 2022
5.0/5
5.0/5
i buy automobiles based on service quality of the dealership and interaction with service advisors. my experience on monday morning was excellent. it always is with chris arnold as my advisor. my paperwork was on his desk when i arrived. he explained everything in terms i could understand. chris is very knowledgeable and answered all my questions completely. my service was done in a complete and timely manner.
Anonymous
•
May 11, 2022
5.0/5
5.0/5
chris was courteous, listened to our requests, and our service was well done.thank you.
Anonymous
•
May 11, 2022
5.0/5
5.0/5
first time i was 100% satisfied
Anonymous
•
May 11, 2022
5.0/5
5.0/5
it was great. didn't have to wait long and snacks were awesome
Anonymous
•
May 10, 2022
5.0/5
5.0/5
chris was great, thanks!
Anonymous
•
May 10, 2022
5.0/5
5.0/5
5 stars to make sure Melvin gets his commission. Sales team is awesome. But the vehicle delivery process needs work. Car was delivered in maintenance mode, scratches on the back of the car and curb rash on one of the front wheels. Not acceptable on a $74k vehicle.
as usual, chris arnold did a wonderful job. called me to inform me of changes and provided good explanation. i enjoy working with him!
Anonymous
•
May 12, 2022
5.0/5
5.0/5
Had a wonderful transaction with Crown Acura of Richmond.
Anonymous
•
May 12, 2022
5.0/5
5.0/5
friendly, efficient, good service
Anonymous
•
May 12, 2022
5.0/5
5.0/5
i buy automobiles based on service quality of the dealership and interaction with service advisors. my experience on monday morning was excellent. it always is with chris arnold as my advisor. my paperwork was on his desk when i arrived. he explained everything in terms i could understand. chris is very knowledgeable and answered all my questions completely. my service was done in a complete and timely manner.
Anonymous
•
May 11, 2022
5.0/5
5.0/5
chris was courteous, listened to our requests, and our service was well done.thank you.
Anonymous
•
May 11, 2022
5.0/5
5.0/5
first time i was 100% satisfied
Anonymous
•
May 11, 2022
5.0/5
5.0/5
it was great. didn't have to wait long and snacks were awesome
Anonymous
•
May 10, 2022
5.0/5
5.0/5
chris was great, thanks!
Anonymous
•
May 10, 2022
5.0/5
5.0/5
5 stars to make sure Melvin gets his commission. Sales team is awesome. But the vehicle delivery process needs work. Car was delivered in maintenance mode, scratches on the back of the car and curb rash on one of the front wheels. Not acceptable on a $74k vehicle.