Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
Alton got me in and out no problems

5.0/5
5.0 /5
fast & efficient

5.0/5
5.0 /5
My experience was top notch! I have been apprehensive about going to the dealership for services based on pricing, horror stories, etc. After my experience Saturday, I don’t want to take my vehicle to be serviced anywhere else! Chris Arnold and his technician represented your dealership in the most professional and superb manner with Chris’ professionalism on the front end and his technician’s expertise and efficiency on the shop end. Having a timing belt job done on a Saturday finished in 3ish hours was ASTOUNDINGLY AWESOME! Thank you guys!

5.0/5
5.0 /5
Chris was professional, courteous and efficient

5.0/5
5.0 /5
Had a crazy noise that we had just started hearing. Made an appt and Chris was able to get us in and out in an hour. No diagnosis but it was appreciated that they looked at it so quickly.

5.0/5
5.0 /5
The service advisor, William, is kind and courteous. He only informs me of things needed for my vehicle, and I appreciate his honesty!!!

5.0/5
5.0 /5
I traded in my car and leased a 2025 Integra. The entire process was great, from start to finish.

5.0/5
5.0 /5
It was great and fast

5.0/5
5.0 /5
Did not actually visit. Entire deal was completed on line and delivered to my doorstep.

5.0/5
5.0 /5
I was greeted promptly and not rushed to gather my items (I’m disabled). I came in and a very kind man helped me for setting up my service appointment, keeping me updated knowing I didn’t want to get too late before leaving due to rush hour so I appreciated the asks about the extras.