Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
It was done in 30 minutes and very promptly

5.0/5
5.0 /5
it was the first time i've had service at crown. everyone was so friendly and helpful, service was very fast. it was a great experience.

4.0/5
4.0 /5
Overall, the experience was good. I did recieve some information about car but i didn't get much details about vehicle such as gas etc. Simple basic information. They vehicle i brought was the only one for sale. I didn't have many options. With all 4 vehicles or colors. The only complaint I did have is that i requested my credit to be pulled by two specific banks. The request was not replayed to the manager; ultimately, my credit was pulled 8 times. I was not happy with that all. But overall i had an good experience. I had no intentions on buying a car just shopping around. Hopefully, more cars come in with more variety of cars and colors to give more options and variety.

5.0/5
5.0 /5
excellent customer service, communication, & workmanship

5.0/5
5.0 /5
quick check in, mike is very friendly, expected service completed in a timely manner, everything explained fully. nice place to wait and like ability to track progress.

5.0/5
5.0 /5
chris, my service advisor, and matt, the manager of the service department, kindly and tirelessly worked with me until i was satisfied with the steering. they and the mechanics always identify issues with my mdx before they become huge or dangerous problems.

5.0/5
5.0 /5
terrific service from arrival to checkout. oil change, necessary service and car wash!

5.0/5
5.0 /5
it was okay.

4.0/5
4.0 /5
excellent sales person

5.0/5
5.0 /5
very convenient. i appreciate the estimate of what was needed to repair my car