Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
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4,962 Verified Reviews
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5.0/5
5.0 /5
stephen did an excellent job of keeping in touch with me after i leased my mdx in jan 2019 and then facilitated my lease buyout
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5.0/5
5.0 /5
state inspection , oil change, car wash
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5.0/5
5.0 /5
great
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5.0/5
5.0 /5
service writer was great. customer waiting area is very noisy and in need of remodeling
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5.0/5
5.0 /5
everything was great!
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5.0/5
5.0 /5
Team was veery helpful; they made the experience easy!
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4.0/5
4.0 /5
mike was great. excellent customer service.
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5.0/5
5.0 /5
we were very pleased with our initial visit, as we arrived just before closing on a saturday evening. the staff was very welcoming and informative. since we live two hours from richmond, the rest of our communication has been by either phone or email. in the process of of deciding to purchase and secure our new vehicle, we have felt as though the dealership could have taken a bit more initiative in communicating with us where we were/are in the process. we understand that it is a challenging time...
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5.0/5
5.0 /5
i was very satisfied with my visit. the mechanic was friendly and pleasant . my car was taken in right away, i was told how much time the service would take, was offered refreshments and a comfortable place to wait.
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5.0/5
5.0 /5
will was a very attentive and good service rep and kept me informed of progress as i waited.