Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
fast efficient abs polite

5.0/5
5.0 /5
they worked very well to make sure my vehicle was taking care of. service writer was excellent. the service manager did a wonderful job as well.

5.0/5
5.0 /5
the service dept was persistent in pursuit of a solution which was most appreciated. matt(service manager) and mike did everything possible to make the experience as palatable as possible

5.0/5
5.0 /5
long time customer return because the service is superb.all my acuras have performed exceedingly due to their quality & the maintenance you provide.

4.0/5
4.0 /5
I had a great experience at Crown. Great customer service and friendly atmosphere. They go the extra mile to make a customer smile.

5.0/5
5.0 /5
The Service team at Acura always goes above and beyond to make me feel good about servicing with them.

5.0/5
5.0 /5
Prompt, dependable and courteous service. Kept well informed on the status of work being done. Thank you! Chris was extremely helpful!

5.0/5
5.0 /5
I took my vehicle in for a A-1 service appointment. Once I picked my vehicle up and returned home I noticed that my rims were scrapped. Matt Rooney reached out to me the next day to see if I was totally satisfied with my visit. I made him aware of the damage and he arranged to have the rims refinished before the week was out. I am totally satisfied with the Service Advisor, Service Manager and dealership in it's entirety. I would definitely recommend this dealership to anyone looking to buy a quality vehicle...top notch is all I can say!

5.0/5
5.0 /5
I love the service and my service advisor. James Fiden, provides excellent customer service & addresses all of my vehicles needs. I left Pearson Honda who had horrible service to come to Crown Acura simply because the service at Crown is top tier! Please make sure James is acknowledge for his excellent work, it’s important people know they are doing an excellent job & making a difference.

5.0/5
5.0 /5
The experience was great.