Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
I had a great experience at Crown Acura. Will Alford was very patient and explicit. That was my second experience with him. He is the only person I want to deal with when I visit Crown Acura.

5.0/5
5.0 /5
The service on my MDX was professionally handled by Willy and the Crown Acura service team.

5.0/5
5.0 /5
The Crown Acura service department always does a great job with my car. Scheduling is easy, whether it is regular maintenance or a sudden need for repair, (which doesn’t happen very often). The costs are reasonable, and they do their best to get me in and out quickly. Also, when I come out, my car usually has been vacuumed and washed!

5.0/5
5.0 /5
I had a positive experience at Crown Acura service. My service man did an excellent job. The car wash was not as good as in the past!!

5.0/5
5.0 /5
I truly enjoyed my experience. Chris was incredibly helpful. I found him to be both, helpful and thorough, in explaining what was going on with my vehicle, what they did to repair my vehicle, and any additional maintenance/repairs I may want to consider. He did all of this in the most congenial manner.

5.0/5
5.0 /5
As this was my first visit since purchasing my RDX, I didn't know what to expect. What I received was courteous and professional service. And more importantly, the wait wasn't very long.

5.0/5
5.0 /5
this is my second time purchasing a vehicle from crown acura. both times the sales team have provided exceptional service and customer care. i have come to understand and expect that they only sell quality vehicles at a fair price. despite the ease of buying cars online, nothing beats the personal touch of an experienced and professional dealership and sales team. crown acura has become my family's go-to place for car purchases. stephen and anthony go out of their way to meet customer expectations...and they do not disappoint.

5.0/5
5.0 /5
Prompt and timely service to repair a shattered sunroof that happened while travelling to DC for a wedding. Time was of the essence and the service came through getting us back on the road before noon the next day. An efficient service representative handled our situation. Everyone we came in contact with at Crown Automotive was friendly and helpful. A great experience under trying personal conditions.

5.0/5
5.0 /5
excellet service

5.0/5
5.0 /5
We love the Crown sales team and service team. Always personable and want to give the best service. I bought a Hyundai at Crown March 2020 and it’s nice to know that they are as committed to me as a customer as those who own Acura’s.