Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
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4,962 Verified Reviews
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5.0/5
5.0 /5
Quick prompt courteous and very attentive
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5.0/5
5.0 /5
My requested service was completed timely and professional as usual.... GREAT to see Mike back.... wish him all the best !!!
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5.0/5
5.0 /5
James was very professional & addressed all my service needs. Very prompt in notifying me of my service status. Work was done to my satisfaction.
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5.0/5
5.0 /5
A class act from start to finish. Always prompt, efficient, and accommodating. Love the complimentary car wash!
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5.0/5
5.0 /5
Service department was extremely accommodating and could not do enough for me to ensue I had a positive experience.
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4.0/5
4.0 /5
I have already answered one survey last week. This is the third I have gotten since completing the first.
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5.0/5
5.0 /5
Chris and everyone at Acura were awesome! Thank you so much!!!
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5.0/5
5.0 /5
Great service as usual
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5.0/5
5.0 /5
Great service
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5.0/5
5.0 /5
I was in and out of Crown in a little over and hour which was great compared to other times I have had service. I was not aware however that the B16 service was required for a vehicle with just over 10K miles. I got the service that was recommended. I did not recall this being required in my previous 4 MDX SUV's. I did notice the mileage in was noted as 10919 when actually it was 10610. I did have some drips of oil when I got home but wiped the area and that cleared up the problem. I appreciated the car wash as with the weather I did not have a chance to get that done.