Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
4.0/5
4.0 /5
I came in for routine service and was told I had a computer software update. Everything went great at the service - mike was through as usual however I've noticed since that my door lock memory feature (doesn't even light) is not working and I assume there may be other features. I know you will be happy to have me come back but I I've an hour drive from service and its a real pain and waste of a day .I'll wait until the next service.

5.0/5
5.0 /5
Great service, as usual!

5.0/5
5.0 /5
Chris is the best!

5.0/5
5.0 /5
Your service department is just outstanding.

4.0/5
4.0 /5
Service and customer care was great. Hate the 5 requests for surveys over and over.

5.0/5
5.0 /5
A1 service and front brakes replaced. Great service as always!

5.0/5
5.0 /5
It is a please working with Crown Acura from when you first arrive to the shop, to the time when you leave with a freshly washed car that was repaired on-time and the right way.

5.0/5
5.0 /5
Everybody made it very easy to purchase our 5 th Acura ( second from Crown since moving here 2 years ago ). Very professional and courteous. Thomson John was our salesman and he was very knowledgeable and helpful in explaining the features on our RDX. Josh, General Sales Manager, and Matt, General Manager were very involved in the pricing and made the difference in our getting another Acura or a competitive vehicle. The financial Manager Mike, had all the paperwork ready per our appointment time and made our delivery quick and easy. Great team effort made us a repeat customer and easy to recommend to our friends.

5.0/5
5.0 /5
A special thanks so out to Mike for all the support and help that he gives us. I only come to Crown because of the service that Mike provides. He always makes sure everything is done and lets us know if something needs to be done.

5.0/5
5.0 /5
Great Service Matt Perry & Anthony Manager was Good