Love the service at Crown. Very friendly and efficient. Thank you

I had a good purchasing experience . Most of the paperwork was done in advance to minimize the time required at the dealership.

A basic oil change and tire rotation. Was glad to see some measures to protect customers from Covid19 exposure. All staff need to wear masks when coming near customers tho. Thanks

The appointment overall was fine. I was scheduled for my first service which showed up as A1. The service took right at 2 hours to complete. Upon receiving my vehicle back, I received an email with coupons for A1 servicing. My only complaint was why did I not receive this coupon prior to my service? It defeats the purpose of sending a coupon once the service has already been completed.

The staff is very easy to work with.

Chris is personable, the maintenance team keeps my car safe & everyone cleans up my vehicle at the end!

I appreciate everything that Josh did for me on the day of me purchasing the car....he went above and beyond to accommodate me....not only did he explain things to me he also explained them to my brother who purchased the vehicle for me....Service was excellent....I will be referring all my family and friends to you all....Thank you!

great place to find a great deal

Easy to make the appointment and Chris made certain our car was serviced quickly and efficiently. Crown Acura of Richmond provides constantly outstanding service.

...Always an excellent client experience!