Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
My client representative in service was awesome. Abraham listened to my concerns and took care of everything. I was finished in just a little over the hour and had a clean car!

5.0/5
5.0 /5
The buying experience was great. All the staff were very helpful. Only input I have was I checked the tire pressure a few days after I got the car and noticed 43 psi on all four tires. Recommend is 33. I would recommend service department check this before turning over the car. 10 psi over unsatisfactory since it could lead to a blowout or as a minimum bad tire wear. Otherwise very pleased overall

5.0/5
5.0 /5
Courteous, reasonable service time, satisfied with result

5.0/5
5.0 /5
Service was prompt, well executed and friendly.

5.0/5
5.0 /5
Always excellent service at Crown Acura. Fair prices, attentive and knowledgeable staff is the reason I have been coming back for the past seven years.

4.0/5
4.0 /5
Overall, I had a great experience. The staff was friendly, knowledgeable and helpful. They even personally provided transportation so that I could drop off my rental car after I had purchased the car.

5.0/5
5.0 /5
Chris is excellent in service!

5.0/5
5.0 /5
Everyone was very helpful and were able to answer all of my questions.

4.0/5
4.0 /5
Service was excellent as always. Service advisor was Chris Arnold and he was pleasant, courteous and kept me informed. The car wash and cleaning was the best ever. John Bowers

5.0/5
5.0 /5
Jonathan was very resourceful and offered all assistances from product introduction, test driving and closing the sale. He did an excellent job walking me through all the features of my new 2019 MDX. He called me shortly after that to follow up and see if I have any questions. He is always ready to help! Great after-sale service and definitely a 5 star review!