Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
First time there. It was great!

5.0/5
5.0 /5
Efficient and service advisor William was very helpful.

5.0/5
5.0 /5
My service experience was great — the process was very straightforward and quick and the waiting area was comfortable and stocked with snacks. All staff were very welcoming.

5.0/5
5.0 /5
I came in for a broken AC and was quoted a price by Chris. Chris was extremely clear about price and next steps which I appreciated. My car took about an hour - and Chris notified me that they were able to repair the AC for a lower cost / simpler repair than he initially thought. I’m new to the area and this experience made me feel like I’ve found a service center that I can trust. Thanks so much Chris - I’ll be back and when it’s time to trade my MDX, I’d love to talk.

5.0/5
5.0 /5
Was welcomed with enthusiasm, not pressured into buying a car and was walked through the process with care and love! Also, the salesman Kedon gifted us with a lovely gift for anniversary! He went above and beyond!

5.0/5
5.0 /5
David Burks and company took good care of me

5.0/5
5.0 /5
As always, Alton Trainum was great to work with.Also, I liked the new (to me) feature where I received email/text to view a service issue (uneven tire wear) and approve repairs via website.

5.0/5
5.0 /5
It was flawless.

5.0/5
5.0 /5
Fast and straight forward

5.0/5
5.0 /5
Service was efficient and thorough, I know when I come here my car will be well taken care of.