Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
Excellent customer service. Loved the shuttle service too

5.0/5
5.0 /5
This dealership was awesome!! As a first time buyer i was super nervous and they were very helpful! I highly recommend them to anyone!

5.0/5
5.0 /5
James Fiden did an outstanding job of managing my service work and keeping me informed of progress with my vehicle. The type of dedication and follow through James exhibits in his customer interactions creates customer loyalty far beyond the simple one time service event. Nice job James.

5.0/5
5.0 /5
The buying experience at Crown was excellent. It began with a phone call, asking for an estimate on the new car we wanted, along with trade-in. The response led us to the showroom, where we met with a number of helpful people on terms of the deal, details on the car we wanted, a test drive, and the completion of the deal -- all in one visit. Everyone was helpful, and it made the experience very easy.

5.0/5
5.0 /5
Everything was great. After I purchased tires at another location. I came in for a wheel alignment. After I received the wheel alignment. The car drove like when I first purchased it in 2015. Thank you

5.0/5
5.0 /5
Service tech Emil was courteous and had my car back to me within a few hours of dropping it off! Also Jaquan did an excellent job on the paint sealer and detailing of my car! Thank you for the five star service Crown Acura!

5.0/5
5.0 /5
Emil is always helpful in advising me on what is necessary and I was in and out in no time.

5.0/5
5.0 /5
The service was excellent.

4.0/5
4.0 /5
I brought my car in as the horn was blowing and sticking on its own. Brought the car in on Sat afternoon and got it back on Tuesday. Good service. Thx

5.0/5
5.0 /5
Great service. Quality work. And easy wait.