I had a great experience with Jarrat! He was very helpful and helped me get the exact MDX that I wanted that checked everything off my list.

First, this is the 3rd or 4th survey since purchasing my current vehicle! As I shared in the previous surveys, the sales process was pretty good. The 4 **** are for Wesley. Working with Wesley was easy, but the entire car buying experience is too long, not sure why that is!! Now to the current issue… I purchased the car on the 17th or 18th of July and was told by finance that my pay-off would take place before the previous payment, which was due on August 5th. The pay-off didn’t happen and I had to make a payment on a vehicle I no longer have!! And, if I had not called finance to inquire, this would likely have gone into the next month! I was told that they would check and call me back, had to call the next day and was told the paperwork would be sent and would take an additional 7 days for the payoff. This is not good!!! I understand that company’s are experiencing staffing shortages and there can be delays, but where is the time limit? I have an unnecessary payment on something I no longer have, and an upcoming payment at the beginning of September! When I inquired about moving the terms to the following month, told that it would not happen. No apology, no explanation, as to why it happened! As a consumer, should I have to check behind the process? I will f/u in 7 days and this has not been processed with the former credit union, I will have to take further action. Please keep in mind… I understand that this could have been an oversight, and things happen, but had I not made the inquiry, this would have gone unchecked!

It was wonderful! Jamel is a wonderful salesman very attentive and he made sure the process was great from beginning to end!!

Crown was easy to work with. Only negative is the length of time to get in to do purchase documentation.

The entire process went smoothly. My sales guy, Jarrett, was professional, helpful, and polite.

This is my second car from Crown

Grave service

Great customer service and transparent prices for the services needed

We purchased a 2021 Acura RDX, and Shaun Chapman, our sales person, was fantastic! She was very personable and professional, answered any questions we posed, and provided further assistance after the sale. We greatly appreciate [all] your help. Hats off to Shaun.

Excellent!Christopher Arnold was very professional and made the overall experience flawless. Best part was the shuttle service as it saved lot of time and made it so easy..