Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
Matt and Mike were excellent in finding the problem and putting a plan in place. They provided a loaner car and kept me advised during the repair. When I picked the car it was clean and repaired.

5.0/5
5.0 /5
Best customer service I have ever received

4.0/5
4.0 /5
Shaun was fantastic! The ease of purchasing my vehicle was great. I did have a few issues with having 2 nails in 2 of my tires within less than 24 hours of my purchase. I also had a check engine light come on as well. But they took care of it.

5.0/5
5.0 /5
Alton was a great help and took great care of me

5.0/5
5.0 /5
Wes Hardiway was a great sales representative. Meticulous detail and knowledge on the vehicles and great customer service.

5.0/5
5.0 /5
Chris was super helpful every step of the way. He gave updates often and explained everything thoroughly. Please give him a raise.

5.0/5
5.0 /5
Always good, polite and professional serivice

5.0/5
5.0 /5
very professional

5.0/5
5.0 /5
Checked in on me frequently

4.0/5
4.0 /5
As with any car purchase, there is an element of uncertainty. My salesperson was knowledgeable regarding each car I had considered, which tells me he does his homework with the product on the lot. I was happy with the value that was given to my trade-in, which helped with my decision, though the selection in my price range was limited. But when all was said and done, I believe I made the right choice. Staff on the floor were friendly and made you feel welcomed.