Crown Acura Richmond
4.9/5
4.9 /5
4,962 Verified Reviews
8704 West Broad St, Henrico, VA 23294, US
(804) 361-8447
4,962 Verified Reviews
5.0/5
5.0 /5
Matt and William and the team at Crown Acura are really great! The maintenance items were completed as promised on time and within the quote -- and the car was clean and ready to go. Thanks!

5.0/5
5.0 /5
Overall experience was great and Mr. Mike was very customer friendly and provided all required information & absolutely with no pressure.

4.0/5
4.0 /5
Prompt and quick service as always. They forgot to put the inspection sticker in the window but I chalk that one up to human error and I got a small laugh from it. No worries.

5.0/5
5.0 /5
Alton is an excellent service advisor. Very pleased with his knowledge and understanding.

5.0/5
5.0 /5
Came in with a concern for my oil life indicator after having an oil main seal replaced in February. The oil life monitor was saying 30% as of June. Went to Crown Acura where service rep Willie Alford suggested a complete oil change and reset to avoid any guessing with the life of the oil. Advised there was a knocking noise from the engine area and he asked the foreman to come and evaluate and determined what I would need to replace a mount. This all was done within an hour and that is professional understanding of the service that was presented. I appreciate that.

5.0/5
5.0 /5
I was treated like I was special!I drove over 1200 miles one way to buy from Crown Acura .I shopped nationwide for months trying to find the right car at a great dealership.I am very happy with my purchase!

5.0/5
5.0 /5
Excellent. Wasn't sure I'd get the loaner requested on the internet. Pleasantly surprised to get it. Alton always on top of everything.

5.0/5
5.0 /5
Great service advisor - Alton T. Explained things well, very responsive, and made sure the service to my vehicle was done completely and timely.

5.0/5
5.0 /5
I delt with the sales rep David Burks who was very professional, understood my needs and concerns and was able to make my car purchase a very pleasant transaction.

5.0/5
5.0 /5
As always - AWESOME